Field Service Specialist Job at Korn Ferry, New York, NY

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  • Korn Ferry
  • New York, NY

Job Description

Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in New York, NY. This is a higher-travel role (approximately 20% regional, overnight) – 90% of your time will be spent in lower Manhattan.

Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)

Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!

* U.S. military experience is highly preferred. *

Compensation: $73,000-80,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus

Travel: 20% overnight regional travel.

What You Will Do :

  • Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required.
  • Deliver exemplary customer service to customers in the field
  • Become proficient in servicing all company systems while following field service procedures
  • Troubleshoot and repair commercial system installations
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Work independently from your home office to accommodate needs and priorities of customers

Education and Work Experience

  • Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
  • 2 or 4 year college degree, technical school degree, or related experience
  • Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
  • A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)

Title : Field Service Specialist

Locations : New York, NY

Job ID # : 510691568

Job Tags

Hourly pay, Work experience placement, Home office, Relocation bonus, Night shift,

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