Job Description

The Assistant General Manager of Operations will ensure back of house duties for an assigned group of stores are managed effectively.

Benefits

• Medical, Dental & Vision Insurance
• Free Life Insurance
• Short- & Long-Term Disability Insurance
• Paid Time Off
• 401k with company match
• Employee Discount
• Pay Starting at $65,000

Job Responsibilities

• Manage all incoming Inventory to ensure accurate record keeping and timely floor placement
• Coordinate with Airport Facilities on maintenance, builds and emergencies
• Manage stock personnel and Stock Lead(s)
• Conduct second round interviews for stock personnel
• Work to contain shrink due to theft and inventory issues and will be the liaison for the Loss Prevention team
• Point person on any Airport Compliance Programs
• Manager on Duty, closing and opening duties for entire location
• Will be fully trained on POS, Store Force, ADP, Aptos, PowerDMS and all other systems
• Assist the General Manager with all critical initiatives
• Be the back up to the General Manager when needed
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Supervisory duties; performance management and coaching of departmental staff
• Other duties may be assigned

Job Requirements

• GED or High school graduate
• Bachelor’s in Management, Human Resources, or Tech school helpful
• 3+ years retail, retail inventory, warehouse or stocking supervision
• 1+ years management
• Desire to work as a team with a results driven approach
• Must be self-driven and able to work independently
• Ability to multitask and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel, Power Point)
• TAM Card may be required depending upon location
• Satisfactory TSA Airport Badging Process
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Additional Requirements

• Limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Occasional travel or overnight
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to assist customers
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Use of fine motor hand functions
• Lift 0-60 lbs with or without reasonable accommodation

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America , incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

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